Privacy Policy
Last Updated: June 25, 2025
At ShepherDog LLC (“we,” “us,” “our”), your privacy is very important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or interact with our website: https://shepherdog.com (the “Site”).
By using our Site, you consent to the practices described in this policy.
1. Who We Are
Our website address is: https://shepherdog.com.
We are a U.S.-based technology company providing AI-powered e-commerce optimization and digital integration services. For any privacy-related concerns, contact us at info@shepherdog.com.
2. What Personal Data We Collect and Why We Collect It
a) Comments
When visitors leave comments on the Site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist in spam detection.
An anonymized string (hash) created from your email address may be shared with the Gravatar service. You can view the Gravatar privacy policy here: https://automattic.com/privacy/.
Once your comment is approved, your profile picture may be publicly visible next to your comment.
b) Media Uploads
If you upload images to the Site, we recommend you avoid uploading images with embedded location data (EXIF GPS). Visitors to the Site can download and extract location data from such images.
c) Contact Forms
Information you provide through contact forms (e.g., your name, email, company, project details) is used to respond to your inquiries and maintain communication. We do not sell or rent this information.
d) Cookies
We use cookies to enhance your experience. Cookies are small data files stored on your device. You can control cookie settings via your browser.
- If you leave a comment, you may opt to save your name, email, and website in cookies for your convenience.
- If you visit our login page, we set a temporary cookie to check browser compatibility.
- Upon login, several cookies store your login and screen preferences. Login cookies expire after two days; “Remember Me” extends this to two weeks.
- When you log out, login cookies are removed.
- Editing or publishing content sets a cookie that expires in one day.
You can disable cookies via your browser settings, but this may affect the functionality of certain features.
e) Analytics & Tracking Tools
We use third-party services such as Google Analytics to collect aggregated, anonymized usage data to improve the Site and Services. These services may use cookies and similar technologies to track user behavior.
3. Embedded Content from Other Websites
Articles on this Site may include embedded content (e.g., videos, images, etc.). Embedded content from third-party websites behaves as if you visited that website directly.
These sites may collect data, use cookies, and monitor your interaction if you are logged in to their platform.
4. Who We Share Your Data With
We do not sell or rent your personal data to third parties.
We may share your data only with:
- Trusted vendors or service providers assisting in website functionality (under strict confidentiality)
- Authorities, if required to comply with legal obligations
- Email services (like Mailchimp) if you sign up for newsletters
- CAPTCHA or anti-spam services (e.g., Akismet or Google reCAPTCHA)
If you request a password reset, your IP address will be included in the reset email.
5. How Long We Retain Your Data
- Comments and their metadata are retained indefinitely to allow follow-up comments.
- Registered users’ information is stored in their user profiles. Users can view, edit, or delete their data (except for usernames).
- Analytics data is generally retained for 26 months unless otherwise configured.
6. What Rights You Have Over Your Data
If you have an account or have left comments, you may request:
- An exported file of your personal data
- That we erase any personal data we hold about you
This excludes any data we are obliged to keep for legal, administrative, or security purposes.
To exercise these rights, email us at info@shepherdog.com. For security, we may verify your identity before fulfilling your request.
7. Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services. Some of our third-party services are located outside the United States, and your data may be transferred internationally where privacy laws may differ.
8. How We Protect Your Data
We implement industry-standard security measures such as encryption, firewalls, and secure access protocols. However, no method of online transmission or storage is 100% secure. You use the Site at your own risk.
9. Children’s Privacy
We do not knowingly collect data from children under 13. If we learn we have collected personal information from a child, we will delete it promptly.
10. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect and how we use it
- Right to request deletion of your data
- Right to opt out of the sale of personal information (we do not sell your data)
To exercise these rights, email info@shepherdog.com with “CCPA Request” in the subject line.
11. GDPR Rights (EU/EEA Users)
If you are located in the EU or EEA, you may have rights under the General Data Protection Regulation (GDPR), including:
- Right to access, rectify, or erase your personal data
- Right to restrict or object to data processing
- Right to data portability
- Right to lodge a complaint with a supervisory authority
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page. Your continued use of the Site constitutes acceptance of the updated policy.
13. Contact Information
For any privacy-related questions, please contact:
📧 info@shepherdog.com